Agency Feedback Questionnaire

Agency Feedback Questionnaire

OSCE Border Management Staff Course

Sending agencies in six months after the Border Management Staff Course graduation are asked to provide their feedback by completing this questionnaire. The evaluation form is designed to determine how the сourse met participants expectations and contributed to their professional development or advancement of their sending agencies. 

Please, rate your answers on a scale from 1 to 5. (1 being the lowest score and 5 being the highest)

Generated with MOOJ Proforms Basic Version 1.3

1.    AGENCY EXPECTATIONS:

What expectations did your agency have concerning your participant(s) accomplishments during the staff course?

Strengthening overall professional capacity
Strengthening specific technical skills
Strengthening leadership skills
Strengthening management skills
Strengthening operational planning skills
Enhancing inter-agency cooperation
Enhancing intra-agency cooperation
Enhancing international cooperation
Increasing promotion potential
Establishing professional relations
Specific research

2. PARTICIPANT(S) EXPECTATIONS

Did your agency receive any feedback about the staff course from officials who attended the course? 

COURSE CONTENT

Field visits
Lectures
Group work
Materials
Translation services
Course logistics (venue, travel, accommodation, food)
Staff course matched participant(s) expectations
Recommended agency to send more participants
Specific course content needs to be added
Specific course content needs to be changed/removed

3. AGENCY/SERVICE BENEFITS

How did your agency benefit from your colleague(s) attendance in the staff course? Based upon the knowledge and practices shared within the program, participant(s) have:

Introduced innovations in agency
Presented ideas for new policy directions
Developed and delivered new training courses
Planned and implemented operational activities
Increased efficiency in office/unit/region
Promotion in Rank or Grade in agency/service
Improved threat assessments and response
Expanded internal and/or external agency relations

4. COUNTRY BENEFITS

Did the staff course help you increase awareness in specific areas such as:

Revenue Collection
Contraband Seizures
Passport Control
Cargo Entry
Transport Sector Improvements
Trade Facilitation Initiatives
Vulnerabilities in “Green Border” Areas
Confidence-Building Measures
Awareness of Impact of Corruption
Training Offerings
Leadership and Management
Intra-agency cooperation
Inter-agency cooperation
International (cross-border) cooperation
Legislation related to border security and management

5.OTHER COMMENTS:

Feel free to provide any other information or recommendations to be considered by the OSCE Border Management Staff College.

6.AGENCY CONTACT:

Is there a specific office or a professional in your agency whom the correspondence from the College should be addressed to?

Office / Person:
Telephone Number:
Email:

We thank you for your cooperation and the feedback!

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